WebChat.si

Try website chat before you add it.

Test a working chat experience, explore real-world conversation patterns, and estimate what chat could do for your support workload.

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Free to use, no signup. Made by the team behind Conecto. About us

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Guided example · prepared replies

  1. Hello. I can help with delivery, returns and our lamps. What would you like to know?

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Everything you need to decide on website chat

A working demo, real conversation patterns and honest numbers. Use them before you talk to a single vendor.

Chatbot demo

An online store, a software company and a bike workshop, each with its own knowledge. Ask anything and see what the assistant can and can’t answer.

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Annotated examples

Six support conversations with the knowledge behind every reply, and notes on what works and what goes wrong.

Read the examples

Free calculators and generators

Estimate chatbot ROI, work out how many chat agents you need, and write greetings and away messages.

Open the tools

What good website chat does

Three habits separate a useful assistant from a frustrating one.

It answers from what’s documented

A good reply comes from the business’s own information, and says where. If the help article lists the steps in a certain order, the answer keeps that order.

Read the onboarding example
TallybirdSoftware company

  1. How do I send my first invoice?

  2. First, add your business details under Settings → Business profile, since they appear on every invoice. Then go to Invoices → New invoice, choose a client, add line items and select Send.

    From Getting started

Steps in the order the product needs them

It asks before it guesses

“Can you fix my bike?” could mean a $15 flat or a job the workshop doesn’t do. One short question gets a better answer than a confident guess.

Read the after-hours example
Kestrel Bike WorkshopService business

  1. Can you fix my bike?

  2. Most likely. What’s going on with it?

  3. The gears keep skipping.

  4. That’s usually a basic tune-up: $75, normally ready in 2 business days.

    From Services and prices

One question instead of a guess

It knows when to bring in a person

Refunds, exceptions and anything that needs account access go to a person, with the conversation attached so nobody has to start again.

Read the escalation example
TallybirdSoftware company

  1. You charged me twice this month.

  2. I can’t see payments on your account, so I can’t check that charge myself. The billing team can. I’ll pass this conversation to them now.

  3. Passed to the billing team

Money and account access go to a person

Estimate the workload

Move the sliders to see how many hours of conversations chat could fully resolve each month. The full calculator adds review time, software and setup costs, and cautious and optimistic cases.

Open the ROI calculator Staffing calculator
25 hours of conversations a month, fully resolved by chat
1,000
25%
6 min

Illustrative assumptions, not benchmarks. This is time before review and upkeep, not a cash saving. Nothing you enter is stored or sent.

Practical guides

Written around the demo scenarios, including the cases where chat is the wrong tool.

Chatbot vs live chat: which should answer your website?

A decision guide, with the same questions run three ways.

Read the guide

How to add chat to your website, and test it first

Install paths for common platforms, the settings to check, and a pre-launch test list.

Read the guide